How do I contact Avianca Customer Service?

Nick
2 min readApr 5, 2021

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Avianca Customer Service: How to contact Live Agents?

If you are seeking help regarding your refund and flight tickets talk to Avianca customer service at 1 (877) 428–4478 Phone number.

avianca customer service

Services Provided by Avianca Customer Service Team:

  1. Lowest fare availability
  2. Delays, cancellations, and diversions
  3. Baggage delivery
  4. Guaranteed fare
  5. Refunds
  6. Properly accommodating passengers with disabilities and other special needs
  7. Meeting customers’ essential needs during lengthy tarmac delays
  8. Treating passengers fairly and consistently in the case of oversales
    Disclosing cancellation policies, frequent flyer rules, and aircraft configuration
  9. Providing notification of changes to travel itineraries
  10. Ensuring responsiveness to customer complaints
  11. Providing services to mitigate inconveniences resulting from cancellations and misconnections

Read here: How do I contact Avianca Airlines

Various Avianca Phone Number: List of Local Numbers

Avianca Unicentro Armenia

Address

Carrera 14 #6–02 Unicentro Mall

Phone number

(+57) (6) 731 49 37 ext 761

Schedule

Monday to Saturday from 10:00 a.m. to 7:00 p.m.

Centro Armenia

Address

Carrera 13 # 21–34 Local 1

Phone number

(+57) 3204766015

Schedule

Monday to Friday 8.00 a.m. to 6.00 p.m. Saturday 9.00 a.m. to 12.00 p.m.

Portal del Quindio

Address

Avenida Bolívar # 19N — 46 Local N250 — C.C. Portal del Quindío

Phone number

(+57) 3135580767

Schedule

Monday to friday 10:00 a.m. a 2:00 p.m. 3:00 p.m. a 8:00 p.m; Saturdays 10.00 a.m. a 2:00 p.m. Sunday: 3:00 p.m. a 7:00 p.m.

Barranquilla

(+57) 5330–2030

Bogota

(+57) 1401–3434

Cali

(+57) 2321–3434

Delayed, lost or damaged baggage

01 800 095 8722

Medellin

(+57) 4444–3434

Call Center

Toll-Free

(+57) 018000–953–434

Reference URL: https://www.avianca.com/us/en/about-us/legal-documentation/contingency-plan/

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Nick
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